Returns & Exchanges
At Hammer Films, we want you to be completely satisfied with your purchase of our legendary cinematic merchandise. If you are not entirely happy with your order, you may return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return parcel.
- 4.Receive Refund or Exchange
Once our warehouse inspects and approves your return, we will process your refund to the original payment method or ship your replacement items within 5-7 business days.